Shipping and Payment Options
You order will be processed through my Etsy Shop.
I use USPS First Class Mail to ship my orders. First Class International Mail for outside the United States. Priority Mail is also available. You will choose your shipping method at checkout. I strive to ship all items within 3-5 business days for most items. Custom items, pleases allow 5-7 days for shipment of your order. All orders will receive a tracking number when available. Purchaser is responsible for any customs fees or additional charges if applicable.
I accept Paypal and all major credit cards for payment.
Returns and Refunds
My highest priority is that you are completely satisfied with your purchase. If for any reason you are unhappy with your purchase, please contact me within 14 days of receiving your order so I can fix the problem. If a refund is warranted, you will receive a full refund of the purchase price, providing merchandise is returned in it's original perfect condition it was sent to you in,LESS the shipping costs. Please contact me if you are unhappy with your purchase before giving negative feedback so we can work out whatever issue you may have with your order. I am unable to give a full refund if you damaged the item(s) you purchased, which was no fault of my workmanship. Custom orders are non refundable. You will be given a proof of your custom order prior to your item(s) being made. A store credit for my shop may be issued in lieu of a refund, depending on the circumstance of the return.
Your privacy as my guest and customer is very important. Your personal information will never be shared. Your email address will only be used for communication about your order. From time to time you may recieve emails about special promotions or offers. If you wish not to receive emails, you can unsubscribe immediately.